Refund & Cancellation Policy

The kit is an instant digital download. Because the files are delivered immediately and cannot be "returned", refunds are limited — but we are not trying to trap anyone. If your files don't download or open properly and we can't fix it, you get your money back. That's the promise, and the details below are just the fine print.

• Download failure: your download link does not work, or the files are corrupted, and our support team cannot fix it for you.
• Duplicate charge: you were charged twice for the same order by mistake.
• Wrong amount: you were charged more than the price shown at checkout.
• Content mismatch: the files you received are materially different from what the product page described before you paid.

Requests under any of these cases should reach us within 7 days of purchase, from the email address used for the order, so we can verify the order.

• After the files have been successfully downloaded and confirmed working, beyond the 7-day support window above.
• Change of mind after downloading (the product cannot be un-delivered).
• Lack of results: the kit is a toolbox, and outcomes depend on your execution — we state this honestly on the site before purchase.
• Device limitations: the PDFs work on any standard phone or laptop with a PDF reader; issues caused by very old or non-standard software cannot be refunded, but we will always try to help first.

An order can only be cancelled before the download link is generated. Because delivery is instant, this effectively means orders cannot be cancelled once payment succeeds and the files are delivered. If you made an accidental purchase, do not download the files and email us immediately at silentgrowth5@gmail.com — we will look at it case by case and act fairly.

If a payment fails, no amount leaves your account in most cases. If money was debited for a failed attempt, your bank or Razorpay typically auto-reverses it within 5–7 working days. If it has not come back after that, email us your order ID and the transaction reference and we will follow it up with Razorpay until it is resolved.

• Email silentgrowth5@gmail.com from your registered email address.
• Include your order ID, payment date, and a short description (a screenshot helps a lot).
• We reply within 24–48 hours (Mon–Sat, 10 am–7 pm IST) and try to fix the problem first.
• If a fix is not possible and your case matches section 2, we approve the refund.

Approved refunds are issued to the original payment method via Razorpay and usually reflect in 5–7 working days, depending on your bank. You will receive a confirmation email when the refund is initiated.

If something went wrong, please email us first. Chargebacks take weeks and lock the order while we cannot even fix the issue for you. Every genuine problem — failed download, wrong file, duplicate payment — is solved faster by one email than by a dispute.